As experienced service designers with extensive experience in online community network development, we know what works and what doesn't.
Even if you're not currently considering our software, our team can guide you in unlocking community resources and harnessing the potential of your network.
User research can help to understand the challenges within your community or network.
By using various methods, we can explore real-life experiences to gain deeper insights into problems.
Our human-centered approaches helps you listen and learn from your audience, so you can effectively meet their needs and utilise their strengths.
The most successful communities are the ones that offer continued value to their members.
If you need extra help growing your community, we can help with tactical advice or practical day-to-day support.
You will need to communicate with your members, resolve queries and manage activities. Along the way, you may also need to adapt to change, respond to opportunities and build relationships.
